{"id":482082,"date":"2025-10-31T12:37:07","date_gmt":"2025-10-31T11:37:07","guid":{"rendered":"https:\/\/museomariposas.es\/?page_id=482082"},"modified":"2025-10-31T13:59:05","modified_gmt":"2025-10-31T12:59:05","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/museomariposas.es\/en\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"482082\" class=\"elementor elementor-482082\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29dcdc10 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"29dcdc10\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7486ad2d\" data-id=\"7486ad2d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1339c8f6 elementor-widget elementor-widget-heading\" data-id=\"1339c8f6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy (van-gogh.es)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-310ffbd1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"310ffbd1\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-18cfe3d7\" data-id=\"18cfe3d7\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-286fe83a elementor-widget elementor-widget-text-editor\" data-id=\"286fe83a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 data-start=\"296\" data-end=\"326\"><strong style=\"color: #ffffff; font-size: 18px; font-style: inherit; font-family: Roboto, sans-serif;\" data-start=\"328\" data-end=\"345\">Last updated:<\/strong><span style=\"color: #ffffff; font-size: 18px; font-style: inherit; font-weight: inherit; font-family: Roboto, sans-serif;\"> 31 October 2025<\/span><\/h1><h2 data-start=\"363\" data-end=\"397\"><span style=\"color: #ffffff;\">1) Who we are (Data Controller)<\/span><\/h2><p data-start=\"398\" data-end=\"693\"><span style=\"color: #ffffff;\">The data controller for activities carried out through this website is <strong data-start=\"469\" data-end=\"487\">Ramproart S.L.<\/strong>, Calle Princesa 31, 28008 Madrid, Spain (\u201cwe\u201d, \u201cus\u201d, the \u201cController\u201d). For general enquiries please use <strong data-start=\"593\" data-end=\"613\"><a class=\"decorated-link cursor-pointer\" style=\"color: #ffffff;\" rel=\"noopener\" data-start=\"595\" data-end=\"611\">info@van-gogh.es<\/a><\/strong>; press enquiries: <strong data-start=\"632\" data-end=\"654\"><a class=\"decorated-link cursor-pointer\" style=\"color: #ffffff;\" rel=\"noopener\" data-start=\"634\" data-end=\"652\">prensa@van-gogh.es<\/a><\/strong>. <span class=\"\" data-state=\"closed\"><span class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"><a class=\"flex h-4.5 overflow-hidden rounded-xl px-2 text-[9px] font-medium transition-colors duration-150 ease-in-out text-token-text-secondary! bg-[#F4F4F4]! dark:bg-[#303030]!\" style=\"color: #ffffff;\" href=\"https:\/\/www.eventim-light.com\/es\/a\/64102352268f801503a63459\/privacy?lang=en&amp;utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\"><span class=\"relative start-0 bottom-0 flex h-full w-full items-center\"><span class=\"flex h-4 w-full items-center justify-between\"><span class=\"max-w-[15ch] grow truncate overflow-hidden text-center\">eventim-light.com<\/span><span class=\"-me-1 flex h-full items-center rounded-full px-1 text-[#8F8F8F]\">+1<\/span><\/span><\/span><\/a><\/span><\/span><\/span><\/p><h2 data-start=\"695\" data-end=\"721\"><span style=\"color: #ffffff;\">2) What data we collect<\/span><\/h2><ul data-start=\"722\" data-end=\"1225\"><li data-start=\"722\" data-end=\"932\"><p data-start=\"724\" data-end=\"932\"><span style=\"color: #ffffff;\"><strong data-start=\"724\" data-end=\"746\">Contact &amp; support:<\/strong> name, email, phone, message content, and any information you choose to share when you contact us (e.g., by email or via any form we may provide). <span class=\"\" data-state=\"closed\"><span class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"><a class=\"flex h-4.5 overflow-hidden rounded-xl px-2 text-[9px] font-medium transition-colors duration-150 ease-in-out text-token-text-secondary! bg-[#F4F4F4]! dark:bg-[#303030]!\" style=\"color: #ffffff;\" href=\"https:\/\/van-gogh.es\/en\/contact\/?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\"><span class=\"relative start-0 bottom-0 flex h-full w-full items-center\"><span class=\"flex h-4 w-full items-center justify-between overflow-hidden\"><span class=\"max-w-[15ch] grow truncate overflow-hidden text-center\">Van Gogh<\/span><\/span><\/span><\/a><\/span><\/span><\/span><\/p><\/li><li data-start=\"933\" data-end=\"1051\"><p data-start=\"935\" data-end=\"1051\"><span style=\"color: #ffffff;\"><strong data-start=\"935\" data-end=\"967\">Ticketing (when applicable):<\/strong> identifiers and purchase details processed by our authorised ticketing providers.<\/span><\/p><\/li><li data-start=\"1052\" data-end=\"1225\"><p data-start=\"1054\" data-end=\"1225\"><span style=\"color: #ffffff;\"><strong data-start=\"1054\" data-end=\"1073\">Technical data:<\/strong> IP address, device\/browser information, pages visited, timestamps, and cookies or similar technologies used for basic site functionality and analytics.<\/span><\/p><\/li><\/ul><h2 data-start=\"1227\" data-end=\"1282\"><span style=\"color: #ffffff;\">3) Why we process your data (purposes &amp; legal bases)<\/span><\/h2><ul data-start=\"1283\" data-end=\"1836\"><li data-start=\"1283\" data-end=\"1471\"><p data-start=\"1285\" data-end=\"1471\"><span style=\"color: #ffffff;\"><strong data-start=\"1285\" data-end=\"1330\">Answering enquiries and providing support<\/strong> (Art. 6(1)(f) GDPR \u2013 legitimate interest in operating our services; or Art. 6(1)(b) when responding to pre-contract queries you initiate).<\/span><\/p><\/li><li data-start=\"1472\" data-end=\"1594\"><p data-start=\"1474\" data-end=\"1594\"><span style=\"color: #ffffff;\"><strong data-start=\"1474\" data-end=\"1510\">Ticketing &amp; event administration<\/strong> (Art. 6(1)(b) \u2013 contract; and Art. 6(1)(f) \u2013 preventing abuse, fraud, or misuse).<\/span><\/p><\/li><li data-start=\"1595\" data-end=\"1659\"><p data-start=\"1597\" data-end=\"1659\"><span style=\"color: #ffffff;\"><strong data-start=\"1597\" data-end=\"1621\">Legal and compliance<\/strong> (Art. 6(1)(c) \u2013 legal obligations).<\/span><\/p><\/li><li data-start=\"1660\" data-end=\"1836\"><p data-start=\"1662\" data-end=\"1836\"><span style=\"color: #ffffff;\"><strong data-start=\"1662\" data-end=\"1696\">Analytics and site performance<\/strong> (Art. 6(1)(f) \u2013 legitimate interest in operating an effective, secure website; where required, we rely on your consent under Art. 6(1)(a)).<\/span><\/p><\/li><\/ul><h2 data-start=\"1838\" data-end=\"1870\"><span style=\"color: #ffffff;\">4) Where your data comes from<\/span><\/h2><ul data-start=\"1871\" data-end=\"2235\"><li data-start=\"1871\" data-end=\"1933\"><p data-start=\"1873\" data-end=\"1933\"><span style=\"color: #ffffff;\">Directly from you when you contact us or purchase tickets.<\/span><\/p><\/li><li data-start=\"1934\" data-end=\"2235\"><p data-start=\"1936\" data-end=\"2235\"><span style=\"color: #ffffff;\">From ticketing partners that process your order on our behalf and share necessary information with us to manage access, customer service, or incident resolution. (Our current event pages identify <strong data-start=\"2132\" data-end=\"2150\">Ramproart S.L.<\/strong> as the responsible entity for the exhibition.) <span class=\"\" data-state=\"closed\"><span class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"><a class=\"flex h-4.5 overflow-hidden rounded-xl px-2 text-[9px] font-medium transition-colors duration-150 ease-in-out text-token-text-secondary! bg-[#F4F4F4]! dark:bg-[#303030]!\" style=\"color: #ffffff;\" href=\"https:\/\/www.eventim-light.com\/es\/a\/64102352268f801503a63459\/privacy?lang=en&amp;utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\"><span class=\"relative start-0 bottom-0 flex h-full w-full items-center\"><span class=\"flex h-4 w-full items-center justify-between overflow-hidden\"><span class=\"max-w-[15ch] grow truncate overflow-hidden text-center\">eventim-light.com<\/span><\/span><\/span><\/a><\/span><\/span><\/span><\/p><\/li><\/ul><h2 data-start=\"2237\" data-end=\"2265\"><span style=\"color: #ffffff;\">5) Who we share data with<\/span><\/h2><ul data-start=\"2266\" data-end=\"2593\"><li data-start=\"2266\" data-end=\"2435\"><p data-start=\"2268\" data-end=\"2435\"><span style=\"color: #ffffff;\"><strong data-start=\"2268\" data-end=\"2299\">Ticketing\/Payments partners<\/strong> (e.g., Eventim Light or equivalent) for order processing, access control, and customer service. <span class=\"\" data-state=\"closed\"><span class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"><a class=\"flex h-4.5 overflow-hidden rounded-xl px-2 text-[9px] font-medium transition-colors duration-150 ease-in-out text-token-text-secondary! bg-[#F4F4F4]! dark:bg-[#303030]!\" style=\"color: #ffffff;\" href=\"https:\/\/www.eventim-light.com\/es\/a\/64102352268f801503a63459\/privacy?lang=en&amp;utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\"><span class=\"relative start-0 bottom-0 flex h-full w-full items-center\"><span class=\"flex h-4 w-full items-center justify-between overflow-hidden\"><span class=\"max-w-[15ch] grow truncate overflow-hidden text-center\">eventim-light.com<\/span><\/span><\/span><\/a><\/span><\/span><\/span><\/p><\/li><li data-start=\"2436\" data-end=\"2519\"><p data-start=\"2438\" data-end=\"2519\"><span style=\"color: #ffffff;\"><strong data-start=\"2438\" data-end=\"2487\">IT\/hosting, analytics, and security providers<\/strong> that help us run the website.<\/span><\/p><\/li><li data-start=\"2520\" data-end=\"2593\"><p data-start=\"2522\" data-end=\"2593\"><span style=\"color: #ffffff;\"><strong data-start=\"2522\" data-end=\"2544\">Public authorities<\/strong> where required by law or to defend legal claims.<\/span><\/p><\/li><\/ul><p data-start=\"2595\" data-end=\"2727\"><span style=\"color: #ffffff;\">We require all processors to provide appropriate technical and organisational measures and only process data under our instructions.<\/span><\/p><h2 data-start=\"2729\" data-end=\"2758\"><span style=\"color: #ffffff;\">6) International transfers<\/span><\/h2><p data-start=\"2759\" data-end=\"2946\"><span style=\"color: #ffffff;\">Some providers may operate outside the EEA. Where this occurs, we rely on an adequacy decision, or we implement Standard Contractual Clauses and additional safeguards as required by GDPR.<\/span><\/p><h2 data-start=\"2948\" data-end=\"2980\"><span style=\"color: #ffffff;\">7) How long we keep your data<\/span><\/h2><ul data-start=\"2981\" data-end=\"3403\"><li data-start=\"2981\" data-end=\"3121\"><p data-start=\"2983\" data-end=\"3121\"><span style=\"color: #ffffff;\"><strong data-start=\"2983\" data-end=\"3005\">Enquiries\/support:<\/strong> typically up to <strong data-start=\"3022\" data-end=\"3035\">12 months<\/strong> after resolution, unless needed for legal defence or longer ongoing correspondence.<\/span><\/p><\/li><li data-start=\"3122\" data-end=\"3277\"><p data-start=\"3124\" data-end=\"3277\"><span style=\"color: #ffffff;\"><strong data-start=\"3124\" data-end=\"3151\">Ticketing\/transactions:<\/strong> retained as required by accounting, tax, and consumer regulations (commonly <strong data-start=\"3228\" data-end=\"3242\">5\u201310 years<\/strong>, depending on the jurisdiction).<\/span><\/p><\/li><li data-start=\"3278\" data-end=\"3403\"><p data-start=\"3280\" data-end=\"3403\"><span style=\"color: #ffffff;\"><strong data-start=\"3280\" data-end=\"3303\">Technical\/log data:<\/strong> typically <strong data-start=\"3314\" data-end=\"3333\">up to 12 months<\/strong> for security and diagnostics, unless aggregated or anonymised sooner.<\/span><\/p><\/li><\/ul><h2 data-start=\"3405\" data-end=\"3422\"><span style=\"color: #ffffff;\">8) Your rights<\/span><\/h2><p data-start=\"3423\" data-end=\"3804\"><span style=\"color: #ffffff;\">Under GDPR you may request: access, rectification, erasure, restriction, portability, and objection to processing (including objection to processing based on legitimate interests). Where processing is based on consent, you can withdraw it at any time without affecting prior lawful processing. You also have the right to lodge a complaint with your local data protection authority.<\/span><\/p><p data-start=\"3806\" data-end=\"3904\"><span style=\"color: #ffffff;\">To exercise your rights, contact us at <strong data-start=\"3845\" data-end=\"3865\"><a class=\"decorated-link cursor-pointer\" style=\"color: #ffffff;\" rel=\"noopener\" data-start=\"3847\" data-end=\"3863\">info@van-gogh.es<\/a><\/strong>. <span class=\"\" data-state=\"closed\"><span class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"><a class=\"flex h-4.5 overflow-hidden rounded-xl px-2 text-[9px] font-medium transition-colors duration-150 ease-in-out text-token-text-secondary! bg-[#F4F4F4]! dark:bg-[#303030]!\" style=\"color: #ffffff;\" href=\"https:\/\/van-gogh.es\/en\/contact\/?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\"><span class=\"relative start-0 bottom-0 flex h-full w-full items-center\"><span class=\"flex h-4 w-full items-center justify-between overflow-hidden\"><span class=\"max-w-[15ch] grow truncate overflow-hidden text-center\">Van Gogh<\/span><\/span><\/span><\/a><\/span><\/span><\/span><\/p><h2 data-start=\"3906\" data-end=\"3942\"><span style=\"color: #ffffff;\">9) Cookies &amp; similar technologies<\/span><\/h2><p data-start=\"3943\" data-end=\"4212\"><span style=\"color: #ffffff;\">Our site may use cookies for essential functionality (e.g., session management), preferences, and analytics. Where required, we will present a consent banner allowing you to accept or manage non-essential cookies. You can also control cookies via your browser settings.<\/span><\/p><h2 data-start=\"4214\" data-end=\"4229\"><span style=\"color: #ffffff;\">10) Security<\/span><\/h2><p data-start=\"4230\" data-end=\"4488\"><span style=\"color: #ffffff;\">We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, but we continuously improve our safeguards.<\/span><\/p><h2 data-start=\"4490\" data-end=\"4514\"><span style=\"color: #ffffff;\">11) Third-party links<\/span><\/h2><p data-start=\"4515\" data-end=\"4704\"><span style=\"color: #ffffff;\">Our website may contain links to third-party sites (e.g., ticketing portals). Their privacy practices are governed by their own policies. Please review them before submitting personal data.<\/span><\/p><h2 data-start=\"4706\" data-end=\"4735\"><span style=\"color: #ffffff;\">12) Changes to this policy<\/span><\/h2><p data-start=\"4736\" data-end=\"4874\"><span style=\"color: #ffffff;\">We may update this policy from time to time. The latest version will always be published on this page, with the effective date at the top.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy (van-gogh.es) Last updated: 31 October 2025 1) Who we are (Data Controller) The data controller for activities carried out through this website is Ramproart S.L., Calle Princesa 31, 28008 Madrid, Spain (\u201cwe\u201d, \u201cus\u201d, the \u201cController\u201d). For general enquiries please use info@van-gogh.es; press enquiries: prensa@van-gogh.es. eventim-light.com+1 2) What data we collect Contact &amp; support: [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-482082","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Van Gogh<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/museomariposas.es\/en\/privacy-policy-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Van Gogh\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy (van-gogh.es) Last updated: 31 October 2025 1) Who we are (Data Controller) The data controller for activities carried out through this website is Ramproart S.L., Calle Princesa 31, 28008 Madrid, Spain (\u201cwe\u201d, \u201cus\u201d, the \u201cController\u201d). 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